OUR TERMS AND CONDITIONS FOR CLEVER, COMMANDING AND CALM CARD CURATION.
It’s important to us to keep things clear, calm and fair for you in the peak of your wedding planning. That’s why our returns policy is flexi and fool-proof for those last-minute bouts of indecision.
We offer a F-U-L-L refund to clients who have had a change of heart and haven’t received their first design proof just yet.
If you decide to cancel your request and we’ve sent your design proof on its way, a refund of 75% of the total order will be actioned.
Strictly no refunds or returns are available if the design proof has been signed off by the client, or the order has been approved and is in the making.
No order is sent to our printing palace unless the client has said I do to a final design proof from their assigned OMP designer.